How could working with USDP go wrong?

Great question. Let's be honest. All relationships can have bumpy times, especially working partnerships. Factors change over time, and we are always free to consider another direction. Here are some common examples of how a partnership with USDP can go wrong, and potential ways to fix it.

Unmet Expectations

Sometimes the work doesn’t quite match what you had in mind. Maybe the results don’t come as quickly as you had hoped, or the end product feels different than you imagined. That can be disappointing, and we get it.

The good news is that most of this can be fixed with simple, honest communication. We like to set clear goals upfront and check in along the way so there are no surprises. If something feels off, just say so. Our team will listen, adjust, and work hard to get things back on track.

Stalled Projects

Every business has busy seasons, shifting priorities, or unexpected hurdles. Sometimes a marketing project loses momentum and stalls out. It happens more often than people think.

When this occurs, our role is to help get things moving again. We’ll look at what’s causing the slowdown, adjust timelines, if needed, and find practical ways to keep you moving forward. Even if it means simplifying, we’d rather help you cross the finish line than leave you stuck in the middle.

Leadership Changes

When new leaders step in, priorities often shift. A project that once felt urgent may not be at the top of the list anymore, or a fresh perspective might take things in a new direction. That can make a partnership feel uncertain.

We understand that change is part of business. Our team is used to adapting and reintroducing strategies to new leaders. We’re happy to pause, listen, and adjust so that the work still lines up with your company’s new direction.

Yes, this can change the scope of the project, but we can be flexible and let you know if a significant shift is going to occur.

Lack of Funding

Budgets change. Whether it’s a tough quarter or a new direction for spending, sometimes there’s just not as much room for marketing anymore (boooooooo).

If funding becomes tight, we’ll work with you to set priorities and focus on the activities with the biggest impact. And if the right answer is to pause or scale back, that’s okay too. Our goal is to help you move forward in a way that aligns with your reality, not to push you into something that doesn’t work right now.

What happens if things do go wrong?

One final question you may have: How do I end my partnership with USDP?

There may come a day when it no longer makes sense to work with US Digital Partners because your business has changed, your people have changed, your budget has changed, or any number of factors have changed.

At USDP, we do not handcuff our clients, and we want them to be free to walk away. Our contracts always have a way out, so just ask. We never want anyone to regret working with us, and we always want to be a company of high character. That’s all part of loving our clients.

Just let us know if you'd like to end the partnership, and we will work to transition everything back to you or another agency. There may be details to figure out that take time, but we want to make this process as smooth as possible.