April 2009
US Digital Partners Teams Up with Best Upon Request to Create a Professional, Informative Website

April, 2009—Cincinnati—US Digital Partners and Best Upon Request have some important ideals in common. Both companies strongly believe in providing the best, most reliable service possible to their clients. Both companies are made up of people who can be counted on to be trustworthy and dependable. And both companies pride themselves on knowing how to get desired results in their respective industries. That’s why teaming up to create a website for the company offering concierge services was a logical fit for US Digital Partners.

As a trusted concierge service, Best Upon Request strives to make life easier for the customers they serve. Here’s how it works: Employers will pay for concierge services as a benefit for their employees. Employees may enlist the help of the concierge service to run common errands such as picking up dry cleaning or shipping a package. Or they may request more specialized, personal services such as planning an anniversary get-away or retrieving a forgotten BlackBerry from home. Whatever the request, customers can rest assured that all tasks will be carried out in the most professional and dependable manner possible.

President/CEO of Best Upon Request, Tillie Hidalgo Lima, has a management philosophy designed to achieve results. "My philosophy is that inclusion and diversity will help us be more successful—diversity of thought as well as experience. Service excellence is what drives our team. Quality has always been important, not only in goods and services, but in how we treat our customers."

The website that US Digital has created reflects the professionalism, excellence, and efficiency of Best Upon Request. At a glance, users know exactly what services Best Upon Request provides and can easily determine how to go about taking advantage of these services. The site makes clear the company’s beliefs, namely providing reliable, dependable service; helping employees balance their work and home lives; and the importance of supporting the community. Their motto, "We ease the day…you seize the day," pretty much says it all.

According to Jessica Lima Bollin, Director of Communications for Best Upon Request, their company is very happy with the new website. "We wanted to update our old site. The way it was created was not good for Search Engine Optimization. We not only wanted higher SEO performance, we wanted a site that provided clear information, had a unique look, was intuitive for the user, and was easier for the user to navigate. We very much feel that these goals have been accomplished."

As for the working relationship between the two companies, Lima Bollin says, “We really enjoyed working with US Digital Partners. They were extremely responsive, and they always took the time to explain things to us.”

Mark Miller, founding partner at US Digital Partners, shares the same respect for Best Upon Request. "Best Upon Request is truly a special organization with an incredible spirit and culture. The company is growing at an amazing pace and has the vision to continue its growth and success."

About Best Upon Request
Established in 1989, Best Upon Request is a national certified Minority and Women Business Enterprise offering on-site concierge services as an innovative approach to holistic, patient-focused care, as well as a viable and highly utilized employee benefit. Best Upon Request was a 2006, 2007 and 2008 honoree for the Better Business Bureau’s Torch Award for Marketplace Ethics, ranked 50th on the 2008 Hispanic Business Magazine’s Fastest-Growing Companies list and received the 2005 Small Business Excellence Award. For more information, visit www.bestuponrequest.com.

About US Digital Partners
A Cincinnati interactive agency, US Digital Partners helps companies capitalize on the Web. Our "back to business basics" approach has helped some of the most recognizable companies in the world develop sound business strategy, innovative design, world-class execution, and dependable ongoing interactive management. For more information visit USDigitalPartners.com.

US Digital Partners
317 East 8th Street
Cincinnati, OH 45202
513-929-4603